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Customer Service Advisor

Hybrid Working from Home (WFH) Option

Warwick, Warwickshire

Salary: £21,600 (Basic) with the potential to earn up to £2,000 in bonuses, plus a comprehensive benefits package

Is your New Year’s resolution to join a company that values its employees, offering a good work life balance with no shifts or weekend work? Do you want to have a structured development plan and defined career path in Customer Service with excellent prospects?

As a Customer Service Advisor, you will be providing general administration and support to clients through both inbound and outbound phone calls, live chat, email, and website inquiries.

To be eligible for this Customer Service Advisor role, you should have:

  • A minimum of English and Maths grade C or above at GCSE level or equivalent

  • Strong interpersonal skills and a positive, confident, and professional demeanour

  • Previous experience in customer service, concern resolution, contact centre, call centre, administration, or office management

  • Proficiency in using Microsoft Office applications

  • Strong multitasking abilities, with the capacity to enter information and engage in conversations simultaneously

The company offers a comprehensive benefits package, including:

  • Private healthcare

  • Death in Service 

  • Health Cash Plan

  • Critical Illness Cover

  • Holiday Purchase Scheme

  • Inclusive social events

  • Reward and recognition vouchers

  • Employee discounts

  • Cycle to work scheme

  • Long service awards

  • Discounted gym membership

  • Complimentary tea & coffee

On the days when you're in the office, you'll enjoy a modern workspace with free parking. The office is conveniently located near the A46 and is within walking distance of Warwick town centre and Warwick Parkway train station.

If you're interested in becoming a Customer Service Advisor within this successful and established company, don't hesitate to apply today. 

Please note SVB Solutions are acting as a Recruitment agency for the purposes of this vacancy.

To apply for this position - 
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