Looking to propel your insurance career forward? As an Insurance Claims Assessor, your journey to success begins here. Join a successful, established, and growing insurance company that values its employees and promotes a work-life balance and encourages professional development.

Excellent benefits package

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✓ Bonus Scheme

✓ Private Healthcare

✓ Death in Service Benefit

✓ Health Cash Plan

✓ Critical Illness Cover

✓ Holiday Purchase Scheme

✓ All-Inclusive Social Events

✓ Reward and Recognition Vouchers

✓ Employee Discounts

✓ Cycle to Work Scheme

✓ Long Service Awards

✓ Discounted Gym Membership

✓ Complimentary Tea & Coffee

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To be successful as an Insurance Claims Assessor you will need:

• Ideally experience as an insurance motor claims advisor or claims adjuster

• Problem solving, and analytical skills

• Organisational excellence to skilfully manage your workload and prioritise tasks for effective claims handling.

• Collaborative liaison approach to coordinate with policyholders, brokers, underwriters, dealers, and other parties for seamless claims resolution.

• Strong written and verbal skills 

• Inquisitive nature combined with strong research skills to investigate claims, uncovering every detail

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As an Insurance Claims Assessor, you will be:

• Managing Caseloads: From claim initiation to settlement, you'll expertly handle every stage.

• Effective Communication: Engage with policyholders through calls, emails, and letters, providing exceptional service.

• Detailed Documentation: Thoroughly record customer interactions within the CRM system for accurate claims processing.

• Critical Thinker: Challenge and discern the truth, displaying your sharp critical thinking abilities.

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Prior experience in a call centre, or customer service experience is beneficial. Expertise in insurance-based claims, particularly in the motor industry or home insurance, is a plus.

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On office days, you'll find yourself in modern offices, complete with free parking. Our location is conveniently close to the A46, Warwick town centre, and Warwick Parkway train station.

Please note SVB Solutions are acting as a Recruitment agency for the purposes of this vacancy.