
Our talent is finding yours

Customer Service Advisor
(Hybrid – 2 Days Remote)
Location: Warwick, Warwickshire
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Salary: £24,576 per annum + Excellent Benefits
Hours: Monday–Friday, 8:30am–5:00pm (No weekends or late shifts)
Job Type: Full-time, Permanent
Join a business that puts people first
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Do you thrive on delivering great customer service? We’re looking for a Customer Service Advisor to join a supportive, established and successful company in Warwick. This is an opportunity to build your career with a business that values professional growth, wellbeing, and work–life balance.
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This Customer Service Advisor position offers:
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Hybrid working (after completion of training) – 2 days from home each week
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Private healthcare
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Critical illness & death-in-service cover
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Staff discounts & regular social events
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Free on-site parking
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Convenient location near Warwick Parkway station and the A46
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What you’ll do as a Customer Service Advisor:
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Provide excellent customer support across phone, email, live chat, and web queries
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Handle admin tasks to keep processes running smoothly
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Represent the brand with professionalism, empathy, and positivity
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What we’re looking for in a Customer Service Advisor:
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Previous customer service ideally in a call centre or contact centre or customer-facing experience
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A friendly, approachable personality with strong communication skills
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Confident using Microsoft Office and IT systems
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Able to commute reliably to Warwick for office days (8:30am start)
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Whether your background is in call centres, contact centres, hospitality, retail, healthcare, or administration —if you’re passionate about helping people and providing excellent customer service, please apply.