Are you ready to take your customer service career to the next level—without sacrificing work-life balance? Imagine no shift work, weekends off, and the flexibility of working from home two days a week.

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Our client, a trusted and thriving market leader, is offering you the chance to develop your customer service career within a supportive and inspiring environment:

• Whether your background is in customer service, complaint resolution, administration, retail, hospitality, or healthcare, you'll receive comprehensive training to set you up for success as a Customer Service Advisor.

• Work in modern offices with free on-site parking and excellent transport links. Located just a short walk from Warwick Parkway station and within easy access to the A46.

• Enjoy the best of both worlds with a hybrid work model that combines home and office-based days.

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Key responsibilities of a Customer Service Advisor:

• Deliver outstanding service to customers via phone, live chat, email, and web inquiries.

• Handle administrative tasks to ensure seamless and positive customer experiences.

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To be successful as a Customer Service Advisor you will need:

• Excellent communication and interpersonal skills with a can-do spirit.

• Previous experience in a customer contact role.

• Proficiency with Microsoft Office and IT systems.

• Exceptional multitasking abilities to manage data entry and customer interactions efficiently.

• Must be able to reliably commute to Warwick on office based days for 8.30 am start

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If you’re searching for a rewarding customer service role, where you can develop your career, apply now. 

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Please note SVB Solutions are acting as a Recruitment agency for the purposes of this vacancy.